1. Information We Collect
When you use our website, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Account login information, if you create an account
- Order history and product information
- Information you provide when contacting customer support
- IP address, browser type, device information, and website usage data
We only collect information that is reasonably necessary to operate our website and provide our services.
2. How We Use Your Information
GLK Slides may use your information to:
- Process and fulfill orders
- Process payments and provide order confirmations
- Ship products to the address you provide
- Provide customer support
- Respond to questions and requests
- Maintain and improve our website
- Prevent fraud, abuse, and unauthorized transactions
- Comply with applicable laws and regulations
- Send service-related communications
- Send promotional communications when you have provided appropriate consent
3. Payment Information
Payments may be processed through third-party payment providers. GLK Slides generally does not store complete credit or debit card numbers on its own servers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep items in your shopping cart
- Remember your preferences
- Understand how visitors use our website
- Improve website functionality
- Analyze website traffic
- Support marketing and advertising activities where applicable
You can adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.
5. Sharing Your Information
GLK Slides does not sell your personal information for money.
We may share information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- E-commerce and technology providers
- Analytics and marketing providers
- Customer service providers
We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, website, or business.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
ENVATO PTY LTD
For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
TICKSY
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Third-Party Websites
Our website may contain links to third-party websites or services. GLK Slides is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
9. Children’s Privacy
Our website is not intended for children under the age required by applicable law to use our services. We do not knowingly collect personal information from children in violation of applicable laws.
10. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your information is collected and used
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, contact us using the information provided below.
11. Marketing Communications
If you subscribe to marketing communications from GLK Slides, you may unsubscribe at any time by following the unsubscribe instructions included in our emails or by contacting us.
Even if you opt out of promotional communications, we may continue to send important transactional or service-related messages, such as order confirmations and shipping updates.
12. Legal Compliance
GLK Slides may collect, use, retain, and disclose information when reasonably necessary to comply with applicable federal, state, and local laws and regulations.
Certain products offered through our website may be subject to legal restrictions. We may collect or verify information when required by applicable law or when necessary to prevent unlawful transactions.